WhatsApp is for chats. Not for running a business.
Linked recordsSearchable historyCustomer portalAudit trail
Menu
Run the day
Get paid
Grow & connect
Run the business
Certificates
Gas, electrical & hot water — all in one.
Job sheets & reports
Templated, signed, archived per job.
Proof of work
Photos, signatures, bundles for customers.
Project costs
Live margin, receipts, profit tracking.
Fleet & team
Roster, vehicles, holidays, time.
Access control
Roles, permissions, hide-pricing rules.
By trade
Plumbing
Leaks, callouts, services billed same-day.
Gas engineering
CP12s, gas rate calcs, sigs on screen.
Heating engineering
Servicing, breakdowns, full installs.
Electrical contracting
EICRs, PAT, fire alarm — UK library.
Property maintenance
Multi-property landlord workflow.
Multi-trade
Plumbing, gas, electrical — one office.
Air conditioning
Per-unit register, F-Gas log.
Renewables
Heat pumps, solar, batteries.
Facilities maintenance
PPM + reactive in one queue.
Fire safety
BS5839 / BS5266 templates.
Drainage
CCTV surveys, jet washes, same-day pay.
Boiler installation
5-stage installs, annual follow-up.
By solution
Job management
Booking to billed, one record per job.
Field service management
Office to van. Van to customer.
Customer management
Multi-property CRM for trades.
Invoice management
Build, send, track and chase.
Payment tracking
Bank-matched, audited, reconciled.
Accounts receivable
Aged debt, chasing, escalations.
Proof of work
Photos, signatures, share bundles.
Business management
Whole trade business, one screen.
Group chats are great until something goes wrong.
A photo from 6 months ago? Lost. The price the customer agreed? Gone. The address? Buried. OnPoint stops trade businesses running on chat threads.
Records linked to customers, sites & jobs
Photos captured into the appointment, not the chat
Searchable history across years, not weeks
Customer-facing portal with branded share links
Built for leaving whatsapp
WhatsApp can't do this.
Customer portal, online payments, AI helpers, automated chasing — software that knows what trade businesses need.
Real records, not messages
Customers, sites, jobs, certs — all properly modelled.
Photos on the job
Tap-snap proof attached to the appointment, not the group chat.
Searchable history
Find any visit from any year in seconds.
Audit trail
Tamper-evident, defensible record.
Customer portal
Customers see only what's relevant — not the whole thread.
Auto-chase
Reminders run themselves. WhatsApp can't do that.
Customer pays online from a link
Engineer captures photos to the right job
AI suggests parts from notes
Office sees overdue at a glance
0
Photos lost in scroll
Captured into the record.
Years
Of searchable history
Not 30 days of WhatsApp.
Linked
Records, not messages
Customer, site, job, cert.
Audit
Trail forever
Defensible compliance.
Stop running your business in chat threads.
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