Property maintenance software with a record behind every door.

Yes. A customer can have as many sites as you like, each with its own address, site contact, notes, visits, certificates and invoices. That works the same for a letting agent with forty flats or a facilities client with a dozen shops. Their customer portal lists every property, with its certificates and renewal dates, and when they report a repair or book online, they pick which property it's for.

When you send a visit or a certificate to a site contact, their link opens a portal for that one property: its visits, a subcontractor's included, live tracking when you're on the way, the visit report when you share it, and its certificates to view or download. They never see quotes, invoices, other properties or the landlord's account. Yes, they can report a repair from it: what's wrong, how urgent it is, up to six photos and the best times for a visit. It reaches you as a request, not a job, until you book it, and you can decline it with a reason they see. Reporting is on for customers and tenants unless you change it, and you can copy the landlord in. Tenants can't book a visit themselves.

Yes. Pick from your subcontractors or type any email address. They get a link to the job, with no account or app needed, and can accept it or turn it down. Offer it to a few at once and the first to accept gets it. They tap I'm on site when they arrive, then send a report with photos and parts used for you to confirm. They see their price and your payment terms, never what you charge the customer.

It works out the deduction on each payout: taken from labour only, with materials and VAT left out, at the rate you've saved for that subcontractor, whether that's 20%, 30% or gross payment. They see the same figures in their link. Each tax month, the CIS returns page lists what you paid each subcontractor, ready to enter on HMRC's return, exports it as a CSV and makes their payment and deduction statements. It doesn't verify subcontractors with HMRC or file the return. Those are still yours to do.

Yes. On an outsourced job, your margin is the client price less the subcontractor's full cost, with the CIS counted as a cost and their VAT left out, and it tells you it doesn't include your own team's time or materials you supplied. On a project, jobs you send out from it and supplier bills you record against it are costed for you. Log materials, travel and labour too, and the margin is worked out against what you've invoiced, ex VAT.

Yes. Put the work on a service plan: the customer, the property, what it is and how often, from every week to every year. OnPoint books each visit into the diary ahead of time with the time and the engineer, or lists it under Due to book so you can agree a day first, and the customer gets the usual booking confirmation by email. Certificates and your own forms bring themselves round too: each sets its next date, Renewals lists what's due at every property, and 30 days before, the customer gets a reminder. A plan books visits. It doesn't bill them or take a Direct Debit, so you invoice each one as usual.

That depends on what your business is registered for. A Gas Safe number opens the gas safety records, service records and legionella risk assessments. The qualified electrician setting opens the EICR, minor works, emergency lighting, fire alarm and PAT certificates. EICs need a competent person scheme number. PAT testing, water hygiene, HETAS and MCS each have a setting of their own that opens their records. Hold none of these and OnPoint calls what you issue forms, and you can build your own from a photo of any paper sheet. For the rest, send the work to a partner who holds the registration.

Yes, for the work on site. Jobs, contacts, sites, certificates, signatures, photos and clock-ins save on your phone and sync when you're back in signal, so a basement plant room is no problem. Quotes and invoices need a connection.

Yes. OnPoint sends your contacts, invoices and payments to Xero, and payments you record in Xero come back to OnPoint.

£19 a month for one person, plus £9 a month for each extra person. Or pay yearly: £190 a year for you and £90 for each extra person, which is 2 months free. Every feature is on that one plan, with no add-ons for subcontractors or portals. You get 14 days free with no card needed, and you can cancel any time.

We've put OnPoint side by side with each of them, feature by feature.

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