Real humans. UK time zones. No bots.
Real humansUK time zonesIn-app chatPhone support
Menu
Run the day
Get paid
Grow & connect
Run the business
Certificates
Gas, electrical & hot water — all in one.
Job sheets & reports
Templated, signed, archived per job.
Proof of work
Photos, signatures, bundles for customers.
Project costs
Live margin, receipts, profit tracking.
Fleet & team
Roster, vehicles, holidays, time.
Access control
Roles, permissions, hide-pricing rules.
By trade
Plumbing
Leaks, callouts, services billed same-day.
Gas engineering
CP12s, gas rate calcs, sigs on screen.
Heating engineering
Servicing, breakdowns, full installs.
Electrical contracting
EICRs, PAT, fire alarm — UK library.
Property maintenance
Multi-property landlord workflow.
Multi-trade
Plumbing, gas, electrical — one office.
Air conditioning
Per-unit register, F-Gas log.
Renewables
Heat pumps, solar, batteries.
Facilities maintenance
PPM + reactive in one queue.
Fire safety
BS5839 / BS5266 templates.
Drainage
CCTV surveys, jet washes, same-day pay.
Boiler installation
5-stage installs, annual follow-up.
By solution
Job management
Booking to billed, one record per job.
Field service management
Office to van. Van to customer.
Customer management
Multi-property CRM for trades.
Invoice management
Build, send, track and chase.
Payment tracking
Bank-matched, audited, reconciled.
Accounts receivable
Aged debt, chasing, escalations.
Proof of work
Photos, signatures, share bundles.
Business management
Whole trade business, one screen.
Support that actually supports.
When something's wrong on a Friday afternoon, you don't want a chatbot. You want a person who knows your setup.
In-app live chat during UK working hours
Email support with same-day response
Phone support for paying customers
Knowledge base & video tutorials
Built for support
When you need help, we're easy to reach.
In-app chat first, email next, phone if it's urgent. Knowledge base & guides for the self-serve types.
In-app chat
Live chat during UK working hours.
Email support
Same-day response on every ticket.
Phone support
Talk to a human on the phone.
Knowledge base
Step-by-step guides & video walkthroughs.
Trade-aware team
Support team trained on UK trade workflows.
Live status page
Real-time uptime & incident reports.
Average response under 2 hours
Walk-through video on every workflow
Status page for live incident updates
Dedicated CSM for larger teams
UK
Time zones
We're awake when you are.
Same-day
Email response
Not 'within 5 business days'.
Real
Humans
No chatbot deflection.
Trade-aware
Team
We know what you do.
Stuck? We're here.
Email support@onpointbusiness.co.uk or hit live chat from inside the app.
14 days freeNo contract — cancel anytimeNo card to startFree migration help