“Specifically designed for businesses with 6 or more staff.”
Fit by headcount
Find your team size. Read across.
The honest version of this comparison isn't feature-by-feature — it's a headcount axis. Below six people, one product says it isn't for you. Above fifteen, the other starts running out of road.
If you're in the first two rows, this page is short: Commusoft have already told you they're not aiming at you.
In the third row it comes down to what the work is — certificates, or contracts and stock. Both answers are legitimate.
In the fourth, choose them. We'd rather say that here than sell you a system you'd outgrow in a year.
Choose Commusoft if
You have six or more staff and the work has stock control, service contracts and planned preventative maintenance behind it. It's a serious platform for established contractors, with hands-on onboarding and migration to match.
Choose OnPoint if
You're below that line — one to fifteen people — and you want to be issuing certificates this afternoon. £19 for the first seat, £9 for each after, published on the site, with a 14-day trial you start yourself with an email address.
Where they're stronger · 7
Every item here is a function of building for a bigger firm
That's a difference, not a fault — and above six staff it's the list that decides it.
Where OnPoint is stronger · 8
On how you buy it, who it works for, and certificate depth
Below the six-staff line, most of this list is the whole argument.
You can just start
A 14-day trial with an email address — no card, no sales call, no onboarding fee, and free migration help if you carry on. Commusoft has no self-serve trial: you book a demo, agree a price and go through paid onboarding first.
Published pricing
£19 for the first seat and £9 for each one after, on the website, with every feature on every plan. Commusoft doesn't publish pricing — you find out after a demo. Neither approach is wrong, but one lets you work out your monthly cost tonight.
It works for one person
A sole trader gets exactly the same system as a firm running 30 seats, for £19 a month. Commusoft screens out one-to-three-person teams by their own account — honest of them, and the clearest line between the two products.
39 certificate types, named — and validated
18 gas, 20 electrical and hot water, listed by name, plus a custom builder. Behind them, 67 validation rules across Gas Safe procedure and BS 7671 that block an invalid certificate before it's issued — a GC number contradicting the manufacturer, an unsafe appliance with no Danger Do Not Use notice, an EICR marked unsatisfactory with no C1, C2 or FI, measured Zs above the maximum, CPC below Table 54.7. Commusoft advertises digital forms and certificates without naming a range, and does not advertise validation.
AI on the certificate itself
Appliance details read from a photo of the data plate with per-field confidence and a refusal to guess serial numbers, flue readings read from the analyser, spoken job reports turned into structured written ones, GC number and fault-code lookup. Their AI:den+ works on email summaries and reports — a different problem.
Getting paid, and UK tax handling
Payment plans and instalments with saved cards, late-payment interest on configurable terms, a bank feed with automatic matching, and CIS deductions with the VAT domestic reverse charge on quotes and invoices. Not advertised on their site.
Booking, subcontracting and multi-organisation
A public booking page with slot holds, a standby list and a gap filler. A partner network with job offers, a subcontractor portal, completion proof, payout tracking and a hashed frozen dispute evidence pack. And several businesses run from one login. Not advertised on their site.
Nothing to sign
No contract and no minimum term — monthly seat pricing you can cancel any month. The fleet register with DVLA lookup is included rather than an add-on, and there's no onboarding fee to get going.
Price, by team size
One price is published. The other is quoted.
Commusoft doesn't publish pricing, and we won't guess it or repeat a third-party figure. Book their demo and they'll quote you properly.
OnPoint is not VAT registered, so its price is the total. Commusoft does not publish pricing; figures are quoted after a demo and paid onboarding applies. Details from commusoft.com on 31 August 2026.
Side by side, as advertised
| Capability | OnPoint | Commusoft |
|---|---|---|
| Built for | Sole trader to 30+ seats | 6 or more staff, per their own site |
| Published pricing | £19 + £9 a seat | Quote only |
| Self-serve free trial | 14 days, no card | None — demo-led |
| Onboarding fee | None, free migration help | Paid onboarding |
| Named certificate types | 39, published by name | Digital forms, range not published |
| Certificate validation engine | 67 rules, blocks before issue | Not advertised |
| Stock & inventory control | Not supported | They win |
| Service contracts & PPM | Not supported | They win |
| Asset maintenance tracking | Appliance register per property | They winFull histories at scale |
| Reporting & analytics | Financial summary, job margins | They win |
| Offline mobile | Full job, real sync queue | Yes |
| Customer portal | Certificates, renewals, quotes, signing | Yes |
| AI | Data plate, analyser, dictated reports | AI:den+ email summaries and reports |
| Booking page & standby list | Slot holds, gap filler, standby list | Not advertised |
| Payment plans, interest & bank matching | All three | Not advertised |
| CIS & VAT reverse charge | Both | Not advertised |
| Partner network & dispute pack | Offers, portal, payouts, hashed pack | Not advertised |
| Fleet | Included, DVLA lookup | Add-on |
| Accounts | Xero and QuickBooks | Xero |
| Contract / minimum term | None — cancel any month | Contracted |
How this page was written
Source: commusoft.com · 31 Aug 2026Every claim about Commusoft comes from commusoft.com as it stood on 31 August 2026, including their own statement that the product is designed for businesses with six or more staff. We have not tested it, so where their site is silent we've written “not advertised”.
We haven't put a price on their product — they don't publish one, and guessing would be inventing evidence. Nothing here is a claim about their reliability, support or company. If anything is out of date, email support@onpointbusiness.co.uk and we'll correct it.
Straight answers
Including the ones where the answer isn't us.
01Is OnPoint a Commusoft alternative?
For smaller firms, yes. Both cover jobs, scheduling, certificates, invoicing, a customer portal and offline mobile. OnPoint publishes its pricing, works from one person upwards, and adds 39 named certificate types with a 67-rule validation engine. Commusoft is built for six or more staff and adds stock control, service contracts, PPM and asset tracking at scale, which OnPoint does not do.
02How much does Commusoft cost?
They don't publish it — you book a demo and they quote you, with paid onboarding on top. We're not going to estimate a figure or repeat one from a third-party site. OnPoint is £19 for the first seat and £9 for each additional seat, published, with no onboarding fee.
03Can I try Commusoft without talking to sales?
No — their route in is a demo, then a quote, then paid onboarding. That suits a larger firm doing a considered migration. OnPoint has a 14-day self-serve trial: an email address, no card, and you're in.
04Which is better for a small firm?
OnPoint — and Commusoft would say the same. Their site states the product is designed for six or more staff and that one-to-three-person teams may not see adequate return. OnPoint is built for sole traders up to about 30 seats, at £19 plus £9 a seat with everything included.
05Which is better for a large contractor?
If you need stock control, service contracts, PPM scheduling and asset maintenance tracking, Commusoft is built for that and OnPoint isn't. OnPoint suits a larger firm only where the work is certificate-driven rather than contract- and stock-driven.
06Can I move my data across?
Yes, and migration help is free with no onboarding fee — we'll bring your customers, sites and appliance history across. Email support@onpointbusiness.co.uk or call +44 7884 697405.
Under six staff? Start this afternoon.
14 days free, no card, no sales call. If you need stock control or PPM contracts, book Commusoft's demo instead — we'd rather tell you now.