COMPARE · CHECKED 26 SEP 2026
OnPoint vs Commusoft. One price is on the receipt.
Commusoft suits established firms of six or more staff, with an office dispatching a big team, service contracts with SLAs and vans to track, while OnPoint suits sole traders and small teams who want gas and electrical certificates built in, a price they can see and no contract.
14 days free, no card needed.
5.0 on the App StoreHow many people on your team?
£37a month on OnPoint
Commusoft: price on request, plus VAT.
Texts to customers a month
Appointment texts, reminders and On my way texts. On OnPoint they're part of the plan.
ONPOINT
OnPoint Business Software Ltd
Unit 15 Leyton Business Centre
Etloe Road, London, E10 7BT
CO. NO. 17445976
* Certificates open with your registration, not a bigger plan.
† Texts to customers are on the plan. Fair use applies, as our terms say.
THANK YOU
COMMUSOFT
AS PUBLISHED ON
COMMUSOFT.COM AND
HELP.COMMUSOFT.COM
READ 26 SEP 2026
PRICE ON REQUEST
* Their first plan. Their site says start here to digitise your certificates.
For a team of 3: their booking form says Commusoft is “specifically designed for businesses with 6 or more staff”.
PRICES FROM COMMUSOFT.COM
CHECKED 26 SEP 2026
- Why Go Paperless?
- It's the first of Commusoft's three plans, and the one its plans page says to start with if you want to digitise your certificates.1 Prices for all three are on request.
- Why no total?
- Commusoft doesn't publish a price, so we haven't guessed one or taken one from another website. The one price its help centre does publish is for texts: £10 for 100 credits.7
- And VAT?
- Commusoft's terms say its prices are before tax, so VAT is added.2 A VAT-registered business can claim that back. OnPoint isn't VAT registered, so £19 is the whole price.
Where Commusoft is the better choice.
Commusoft is built for bigger firms, and for that job it goes further than OnPoint. If these matter to you, choose it. Each point is from its own site, and under each one is what OnPoint has today.
- 01
Service contracts, PPM and SLAs
Contracts create their maintenance visits when they're due, invoice on a schedule and track response times against SLAs. It's made for commercial maintenance work.12
ONPOINTService plans that put repeat visits in the diary before they're due. They don't bill the contract, and there are no SLA clocks.
- 02
An office that dispatches a big team
A drag-and-drop diary with a map view, dispatch by skills, certifications and shifts, suggested times based on travel, and an AI scheduler.13 Their plans page adds over 40 standard reports and dashboards.1
ONPOINTA diary with clash warnings, a map of the day, route planning for one engineer at a time, and reports on sales, debt, VAT, quotes and jobs. No dispatch by skills or AI scheduler.
- 03
Every van on a live map
The Fleet+ add-on uses trackers wired into your vans: live positions on one map, route history, geofence alerts and a safe driving report.14
ONPOINTNo vehicle trackers. The team map shows where each engineer was last seen, from On my way and finishing a job, not live GPS.
- 04
More things it connects to
QuickBooks, Sage, FreeAgent and Xero. Stripe and GoCardless. Gmail and Outlook. Parts prices from Wolseley and City Plumbing, jobs from Worcester Bosch, and Zapier or its own framework for custom integrations.15
ONPOINTXero, Stripe for card and Pay by Bank payments, and an API with webhooks for Zapier, Make or your own software. Supplier price lists come in from a CSV file.
- 05
A bigger team to set you up
Every new customer gets a dedicated trainer, a follow-up session about eight weeks later and regular business reviews.16 Support is by phone and email from a team in London.17
ONPOINTWe import your customers for you, free. Then you set yourself up, and ring the people who build it if you get stuck.
Where OnPoint is the better choice.
For a sole trader or a small team who are mostly on the tools, these are the differences you'll feel in the first week.
Start tonight, without a sales call.
OnPoint's price is on the website and the trial starts with an email address. Every feature is open from the first minute, and you pay nothing unless you add a card. Commusoft's way in starts with a call, and its trial comes after a demo.3
ONPOINT
Create your account
Start your 14-day free trial. No card required.
Continue with Googleorsam@elmheating.co.uk
Phone
07700 900418
Password
••••••••••
Certificates built in, and checked as you fill them in.
On Commusoft, accounts opened after October 2023 make certificates with its form builder, starting from templates such as the CP12, the EIC and Minor Works.8,9 Its help centre says Commusoft doesn't update those templates when regulations change. That part is yours.
OnPoint's gas, oil and electrical certificates come built in, and we update them. This year the electrical certificates moved to BS 7671 Amendment 4, fire alarm and emergency lighting to their 2025 editions, and the gas tightness checks to IGEM/UP/1B Edition 4.
As you fill a certificate in, OnPoint checks the readings and flags anything that looks wrong before it goes to the customer. It never stops you sending: it's your certificate, and your call.
Move the reading. The checks are OnPoint's own, word for word.
Circuit 3 · Kitchen sockets, ring final
Schedule of test results
Device
Type B
BS EN 60898
Rating
32 A
Ze
0.21 Ω
Max Zs
1.37 Ω
Filled in for you
0.64 Ω
(R₁ + R₂) 0.43 Ω, so the loop adds up either way.
Gas certificates open with a Gas Safe number, electrical ones when you confirm you're a qualified electrician.
No contract, and no yearly price rise.
OnPoint is month to month. Take someone off and the bill drops, with part months worked out for you. Your £19 is locked for as long as you stay. Commusoft's standard plans are a 12-month contract that renews itself, and its terms let the fee rise by up to 10% each year.1,2
A team of 4. One of them leaves in…
Tap a month
ONPOINT, EACH MONTH
COMMUSOFT CONTRACTED LICENCES
OnPoint: £46 a month, part of May, then £37. Nothing to sign and no notice to give.
Commusoft: contracted licences “cannot be reduced until your contract renewal date”.4 That's 7 months of a licence nobody uses.
To be fair to them: Commusoft also sells monthly rolling licences you can drop any month, and its help centre says they cost more.6
Subcontractors don't need a licence.
Send a job to a subbie from OnPoint and they get a link. They accept it, tap when they're on site and send back their report and photos, with no account and nothing on your bill. When you pay them, OnPoint takes off the CIS, then works out the month's CIS return for you to file with HMRC and makes each subbie's deduction statement. On Commusoft a subcontractor who uses the app needs a licence, and its daily licence is charged for any day an appointment is booked for them, even if they never log in.4
New job offer from Elm Heating
To dan@dmheating.co.uk
You've been offered a job.
- When
- Thu 15 Oct, 9am
- Where
- 14 Elm Road, Leeds
- Your price
- £120.00
- Payment
- Within 7 days of completion
From the link, no account
- Accept this job
- I'm on site
- Mark complete
On your OnPoint bill£0.00
Side by side, line by line.
Every Commusoft line has a number that takes you to its source. Where its site doesn't say, we've written Not advertised rather than guess.
PRICE AND TERMS
- Trial without a card
- ONPOINTYes
- COMMUSOFTNot advertised
CERTIFICATES AND FORMS
- Checks readings as you fill it in
- ONPOINTYes. Flags, never blocks
- COMMUSOFTNot advertised
- Customer signs a certificate from a link
- ONPOINTYes, 32 types, and your own forms
- COMMUSOFTNot advertised
- Renewal reminders to customers
- ONPOINTYes, by email, and text once you switch it on
- COMMUSOFTYes, service reminders12
JOBS AND SCHEDULING
GETTING PAID
- Payment plans on an invoice
- ONPOINTYes, instalments or stages, with retention
- COMMUSOFTNot advertised
TEAM
- Several businesses from one login
- ONPOINTYes
- COMMUSOFTNot advertised
APPS AND OFFLINE
INTEGRATIONS
- Merchant parts prices
- ONPOINTYour price lists, from a CSV file
- COMMUSOFTYes, Wolseley and City Plumbing15
OnPoint's certificates open with your registration: gas with a Gas Safe number, oil with OFTEC, electrical when you confirm a qualified electrician, and the EIC with a competent person scheme number. On my way tracking runs in the iPhone and Android apps. The team map's positions come only from On my way and finishing a job, and nothing older than a day is shown. You choose which roles see it.
Switching from Commusoft.
There's no migration service to buy. It's four steps, and the customer list is the only one that takes more than a minute. Send it to us and we'll do that one for you, free.
- 01
- 02
Take your customers with you
Commusoft's Excel backup gives you your customer data as spreadsheets.26 Save the customer list as a CSV and import it yourself, which brings customers and their addresses. Or send us the backup and we'll move your customers and their sites over for you, free.
- 03
Keep your old certificates
Download the certificate PDFs you want to keep. Commusoft's help centre says they're downloaded one at a time from each customer.26 Log the ones still in date with Record existing certificate, so they come round in Renewals and your customers get their reminder.
- 04
Start the trial in your last month
14 days free with no card, so you can run both side by side. After that it's month to month. Ring us on +44 7884 697405 if you get stuck.
Import contacts
CSV file, up to 5,000 rows
Match your columns
- CustomerName
- EmailEmail
- MobileMobile
- PostcodePostcode
412 new contacts
Ready to go into your list.
9 already in OnPoint, left out.
We're new. That works in your favour.
Commusoft has been going for years, with offices in London and Chicago.6,17 OnPoint is younger, but real money already moves through it: the figure on the calculator is live. Being small means three things for you.
Invoiced through OnPoint, every trade
You talk to the people who build it.
Ring or email and you get the team that makes OnPoint, not a call centre.
It gets better every week.
OnPoint is updated every week, and every update is on the same £19 plan. Tell us what's missing and it goes on the list.
Founding price, locked for life.
Start now and your first seat stays at £19 a month for as long as you're with us. Each extra person is £9.
“The auto-renewal reminders for gas safety records pay for the subscription on their own. No more landlords slipping through. We added properties this year because we could actually handle the compliance.”
“We were running the business off WhatsApp threads and a notebook. OnPoint pulled everything into one place. The customer portal alone has cut my admin in half. I'm not retyping addresses or chasing photos anymore.”
OnPoint vs Commusoft, answered.
Running a bigger firm? See how OnPoint compares with Joblogic and BigChange, or every comparison.
Is OnPoint cheaper than Commusoft?
We can't say for certain, because Commusoft doesn't publish its prices: you get a quote after a call. What we can say is that OnPoint is £19 a month for you and £9 for each extra person, with no VAT on top, so a team of five is £55 a month. Commusoft's prices are plus VAT, its standard plans are on a 12-month contract, and texts to customers are an add-on from £10 per 100 credits. On OnPoint, texts are part of the plan.
How much does Commusoft cost?
Commusoft doesn't publish a price. Its plans page lists three plans, Go Paperless, Customer Journey and Automation, and asks you to talk to its team. Every office and field user needs a licence, standard plans are on a 12-month contract, and onboarding is part of every package. The one price its help centre publishes is for texts: £10 for 100 credits. Its terms say prices are before VAT and can rise by up to 10% a year.
Is Commusoft right for a sole trader or a small team?
By its own account, it's built for bigger teams. Its booking form tells teams of 1 to 3 that Commusoft is specifically designed for businesses with 6 or more staff. OnPoint works from one person up, on the same plan with every feature, for £19 a month.
Does Commusoft do gas and electrical certificates?
Yes, as custom forms. Since October 2023, new Commusoft accounts make certificates with its form builder, starting from templates such as the CP12, the Electrical Installation Certificate and Minor Works. Its help centre says Commusoft doesn't update those templates when regulations change, and its template list doesn't include an EICR. In OnPoint the gas, oil and electrical certificates are built in, kept up to date by us, and checked as you fill them in.
Does Commusoft have a free trial?
Yes, on request, after an online demo with one of its product experts. OnPoint's trial is 14 days, you start it yourself with an email address, and there's no card to add until you're ready.
Does Commusoft do stock control and service contracts? Does OnPoint?
Both do stock. Commusoft tracks parts across storerooms and vans with purchase orders, and can raise an order when stock drops below a minimum. OnPoint keeps stock in the warehouse and each van, emails purchase orders to your suppliers and flags what's running low for you to reorder. For service contracts, Commusoft runs PPM schedules with recurring contract invoicing and SLA tracking. OnPoint's service plans book the repeat visits, but they don't bill the contract or time SLAs. If your business runs on contract billing and SLAs, Commusoft is the better choice.
Does OnPoint have a map of the team and route planning?
Yes, for whoever you let dispatch. The map shows the day's visits and where each engineer was last seen, from On my way and finishing a job. It isn't live GPS. Plan route reorders one engineer's day to cut the driving, and you can tell the customers their new times. Commusoft goes further for a big office: dispatch by skills and shifts, an AI scheduler, and trackers wired into the vans with its Fleet+ add-on.
Is there a contract?
Not with OnPoint. It's month to month, with no notice period, and your first seat stays at £19 for as long as you're with us. Commusoft's standard plans are a 12-month contract that renews automatically, its terms ask for 30 days' written notice, and the fee can rise by up to 10% at each anniversary.
Can I move from Commusoft to OnPoint?
Yes. Commusoft's Excel backup gives you your customer data as spreadsheets. OnPoint imports a customer list from a CSV file or rows pasted from Excel, or you can send us the backup and we'll move your customers and their sites over for you, free. Download the certificate PDFs you want to keep, and log the ones still in date so they come round in Renewals. Check your renewal date first: Commusoft asks for 30 days' written notice, and not before your first 12 months are up.
Do both work with no signal?
Yes. Both apps work offline and sync when the signal comes back. In OnPoint, jobs, customers, certificates with their signatures and photos, and clock-ins all save on the phone. Quotes and invoices need a connection.
Does OnPoint have a customer portal like Commusoft?
Yes. Customers get a link with no login, where they can accept quotes and choose between options, pay invoices by card or Pay by Bank, book appointments if you switch that on, report a repair, follow you on the map when you're on your way, and sign and download their certificates.
Does OnPoint work with QuickBooks or Sage?
Not yet. OnPoint syncs with Xero: invoices, customers and payments go across, and payments recorded in Xero come back. Commusoft connects to QuickBooks, Sage, FreeAgent and Xero.
Sources.
Every claim about Commusoft comes from their own website. We haven't tested their product, so where their site is silent we've written Not advertised. If anything here is out of date, email support@onpointbusiness.co.uk and we'll fix it.
Every source was read on 26 September 2026.
- 1Plans and pricingwww.commusoft.com/en-gb/plans/, checked 26 September 2026
- 2Terms and conditionswww.commusoft.com/en-gb/company/terms-conditions/, checked 26 September 2026
- 3Why Commusoftwww.commusoft.com/en-gb/why-commusoft/, checked 26 September 2026
- 4Help centre: Understanding licence typeshelp.commusoft.com/en/articles/543376-understanding-licence-types, checked 26 September 2026
- 5Help centre: Managing your Commusoft licenceshelp.commusoft.com/en/articles/598967-managing-your-commusoft-licences, checked 26 September 2026
- 6Help centre: Understanding your Legacy plan upgrade optionshelp.commusoft.com/en/articles/777412-understanding-your-legacy-plan-upgrade-options, checked 26 September 2026
- 7Help centre: Understanding SMS credits and pricinghelp.commusoft.com/en/articles/429618-understanding-sms-credits-and-pricing, checked 26 September 2026
- 8Help centre: Forms vs Certificateshelp.commusoft.com/en/articles/344304-forms-vs-certificates-what-s-the-difference, checked 26 September 2026
- 9Help centre: Create and manage custom formshelp.commusoft.com/en/articles/217047-create-and-manage-custom-forms, checked 26 September 2026
- 10Gas engineer softwarewww.commusoft.com/en-gb/industries/gas-engineer-software/, checked 26 September 2026
- 11Inventory and stock managementwww.commusoft.com/en-gb/features/inventory-management/, checked 26 September 2026
- 12Service contract managementwww.commusoft.com/en-gb/features/service-contract-management-software/, checked 26 September 2026
- 13Job scheduling and dispatchwww.commusoft.com/en-gb/features/job-scheduling-software/, checked 26 September 2026
- 14Fleet managementwww.commusoft.com/en-gb/features/fleet-management-software/, checked 26 September 2026
- 15Integrationswww.commusoft.com/en-gb/integrations/, checked 26 September 2026
- 16Onboarding and implementationwww.commusoft.com/en-gb/onboarding-implementation/, checked 26 September 2026
- 17FAQswww.commusoft.com/en-gb/faqs/, checked 26 September 2026
- 18Field service mobile appwww.commusoft.com/en-gb/field-service-mobile-app/, checked 26 September 2026
- 19Customer portalwww.commusoft.com/en-gb/features/customer-portal/, checked 26 September 2026
- 20Estimating and quotingwww.commusoft.com/en-gb/features/estimating-and-quoting-software/, checked 26 September 2026
- 21Asset maintenancewww.commusoft.com/en-gb/features/asset-maintenance-software/, checked 26 September 2026
- 22Help centre: Tap to Payhelp.commusoft.com/en/articles/216887-tap-to-pay, checked 26 September 2026
- 23Help centre: CIS Percentagehelp.commusoft.com/en/articles/217419-cis-percentage, checked 26 September 2026
- 24Help centre: How to apply the domestic reverse charge to an invoicehelp.commusoft.com/en/articles/216665-how-to-apply-the-domestic-reverse-charge-to-an-invoice, checked 26 September 2026
- 25Job costingwww.commusoft.com/en-gb/features/job-costing-software/, checked 26 September 2026
- 26Help centre: Manage backupshelp.commusoft.com/en/articles/217322-manage-backups, checked 26 September 2026
DUE TODAY, NO CALL NEEDED
£0.00
Then £37 a month for your team of 3, from day 14, and only if you add a card.
No card, no contract, no VAT on top.