The engineer's app, offline
It still works in the plant room.
OnPoint's app keeps the job on your phone, so the work carries on with no signal: photos, the certificate and its checks, signatures, clocking in. When you're back in signal it all goes up by itself, in order. On iPhone and Android.
14 days free, no card. Then £19 a month for you and £9 for each person you add.
Today
OfflineYou're on this
Harbour House
Annual service · plant room
01Down in the plant room
08:00Quay Street
Four bars outside.
Dan's first job is the plant room at Harbour House. The job, the customer and the certificates from last time are already on his phone.
Today
SavedTuesday 13 October · 3 jobs
Not clocked in
Start your shift to track your hours
Harbour House Management
Annual service · plant room
Harbour House, Quay Street
Later today
On the phone
- Clocked inAt 08:04, the time Dan tappedNot yet
- 6 photosTagged BeforeNot yet
- Service recordPlant room, Harbour HouseNot yet
- 2 signaturesDan, and the site managerNot yet
- Email to the customerThe record, with a linkNot yet
Back in signal, it goes up in this order with nobody pressing anything. The email waits until the record it links to is there.
02Exactly what works
What works down there, and what waits.
The work you do at the appliance all works with no signal. The things that need other people or other systems wait until you're back up. Here's the line, exactly.
With no signal
- The day's jobsWith the customer, the property and the history behind each one.
- PhotosTagged Before or After, and marked up on visit-report photos.
- CertificatesAny of the 62 types your registrations cover, with the checks as you go.
- Your own formsCustom forms fill in the same way, with Add row for anything they don't list.
- SignaturesYours and the customer's, on the phone.
- Clocking in and outKept at the time you tapped, and written when you're back.
- New customers and propertiesAdded on the spot. They become the real record when they go up.
- Sending a certificateIt waits on the phone and goes by itself once there's signal.
- A GC number's makeWorked out from the number's own digits, with no lookup.
Needs a connection
- Quotes and invoicesWrite them in the van, or once you're back up. That includes Quote recommended work.
- Setting a job to repeatSave it as a one-off down there and put it on a plan when you're back.
- The full read of a plate or analyser photoWith no signal the app reads it on the phone instead, less accurately, and marks every value for you to check.
- Voice notes into a reportType your notes down there and tidy them up later, or record once you're out.
- Last year's detailsBringing them across looks up the earlier record, so start the certificate where there's signal.
- Breaks, the team map and card paymentsThese talk to the server, so they wait for signal.
A plate photo with no signal still helps.
With signal, a photo of the data plate gets the full read. Down in the plant room, the iPhone and Android app reads it on the phone instead. It's rougher, so every value is marked for you to check before it goes in. A barcode on the plate still gives the serial number exactly.
How the plate and analyser reads workScan appliance plate
Boiler 1 · Plant room, level -2
No connection. This was read on your phone. It's less accurate than the usual read, so check every value.
- ManufacturerIdeal
- ModelEvomax 2 80
- Serial number2218403771502
- GC numberNot detected
Today
SavedTuesday 13 October · 3 jobs
Not clocked in
Start your shift to track your hours
Harbour House Management
Annual service · plant room
Harbour House, Quay Street
Later today
03Today
One job in front of you. Big buttons.
Engineers open the app on Today: the clock, the job they're on, and the rest of the day below it. Call, directions and Start job are big enough for one hand, outdoors, in gloves. Anyone without View the full dashboard opens on Today, so the office keeps the office view.
- Clock in from the top of the screen, signal or not
- A job past its time that nobody closed off is flagged to finish off
- Saved or Offline, always in the corner, so you know where the work is
- Step to tomorrow to see what's coming, unless you've limited that
iPhone and Android
It's the same app on both, with the same offline queue. On iPhone you also get your shift on the Lock Screen, with Break and Clock out, and Home Screen widgets.
OnPoint
Clocked in
Since 08:04
2:10:41
- Next job. Your next job, and how far through the day you are.
- Day progress. How far through today's jobs you are.
- The run. Today's jobs on a timeline, with your next one picked out.
- Renewals. Certificates coming up for renewal.
Next job
11:00
Boiler repair · Priya Anand
Day progress
1/3
jobs done
“Engineers used to come back at 5pm with stacks of paper job sheets. Now everything's signed on the phone before they leave the customer. Invoices go out the same day. The cash flow shift was instant.”
Goes well with.
Everything here is on the same £19 plan, in the same app.
For your trade
- Photos, reports and job sheetsBefore and after photos, marked up, in a report the customer opens from a link.
- Certificates62 UK certificate types, checked as you fill them in.
- AI on sitePhotograph a data plate or an analyser printout and the fields fill in.
- TimesheetsClock in and out from the phone, with the shifts that look wrong flagged.
- Scheduling and the diaryThe office books the day that lands on each engineer's phone.
- Customers, properties and appliancesThe records the engineer carries on the phone, plant and all.
Questions people ask.
Anything else? Ring +44 7884 697405 or email us. Moving from another app? See how OnPoint compares.
What is OnPoint's field mode?
It's the OnPoint app your engineers use on site, on iPhone and Android. The day's jobs live on the phone, so photos, certificates, your own forms, signatures and clocking in all work with no signal. When the phone is back in signal, everything goes up by itself, in order.
What works with no signal?
The day's jobs and the customer, property and history behind each one, photos with Before and After tags and mark-up, any of the 62 certificate types your registrations cover with their checks, your own custom forms, signatures, clocking in and out, adding a customer or a property, sending a certificate, and working out a GC number's make.
What needs a connection?
Quotes and invoices, setting a job to repeat, the full read of a data plate or analyser photo, voice notes, bringing last year's details across, breaks, the team map and card payments. With no signal the app can still read a plate or analyser photo on the phone, less accurately, with every value marked for you to check.
Do I have to press sync?
No. There's no sync button to remember. Everything goes up by itself as soon as there's signal: your changes first, then photos and signatures, then anything you sent.
What if I close the app before it's gone up?
Your work is saved on the phone, not held on the screen. It's still there when you open the app again, and it goes up then.
Can I send a certificate with no signal?
Yes. Press Send and it waits on the phone. It goes by itself as soon as you're back online, after the certificate itself has gone up, so the link in the email opens it.
Does clocking in work offline?
Yes. Clocking in and out work with no signal, and the time kept is the time you tapped, not the time the signal came back. Breaks need a connection.
What do engineers see when they open the app?
Today: the clock, the job they're on with big buttons to call, get directions and start it, and the rest of the day below. Anyone without View the full dashboard opens on Today, so the office still gets the office view.
Does it work on Android as well as iPhone?
Yes. It's the same app on both, with the same offline queue. On iPhone you also get your shift on the Lock Screen with Break and Clock out, and Home Screen widgets for your next job and the day.
Does it cost extra?
No. It's part of OnPoint: £19 a month for you and £9 for each person you add, with every feature and no contract. You get 14 days free first, with no card. Or pay yearly: £228 a year for you and £108 for each extra person.
The test
Try it in airplane mode.
Start the trial, put your phone in airplane mode and do a job: photos, a certificate, a signature, clock out. Then switch it off again and watch it all go up. 14 days free with no card, then £19 a month for you and £9 for each person you add. Or pay yearly: £228 a year for you and £108 for each extra person.