Heating engineer software for the life of every boiler.
Scan the data plate once and the boiler is on record: make, model, serial and GC number. Service it, fix it and write it up on your phone, and OnPoint reminds the customer when the next service is due.
Ideal
Logic+ Combi² C30
- Serial No.
- 2203447811098836
- G.C. No.
- 47-387-01
- Appliance
- Combination boiler
- Gas
- G20 natural gas, 20 mbar
- Output
- 30 kW
- Pressure
- PMS 3 bar · PMW 10 bar
- Supply
- 230 V ~ 50 Hz · IPX4D
- Year
- 2022
2203447811098836
Read the instructions before servicing
Scan appliance plate
We'll read the make, model, serial and GC number.
Extracted fields, edit if needed
- 1Manufacturer
- 2Model
- 3Serial number
- 4GC number
- 5Type
- 6Year
High confidenceVerify, moderate confidence
Apply to formFollow one boiler through four winters.
Ruth Mercer's combi in York was fitted by someone else in 2022. Here's its life in OnPoint since you took it on: three services, one cold Monday in February, and the service that's due next month.
Ideal Logic+ Combi² C30
8 Holly Bank, York
Oct 2022Fitted by another installer
Oct 2022Fitted by another installer
- Oct 2023
The plate goes on record
On your first service, tap Scan plate on the Service Record. The make, model, serial and GC number fill in, and anything the read isn't sure of is flagged. When you close the record, OnPoint offers to save the boiler to Ruth's address, ready for every visit after.
Combination Boiler
Ideal · Logic+ Combi² C30
Registered
Since 21 Oct 2022
Owner & location
Contact
Ruth Mercer
Site / address
8 Holly Bank, York
Location
Kitchen
Appliance details
Manufacturer
Ideal
Model
Logic+ Combi² C30
Serial number
2203447811098836
GC number
47-387-01
Matched appliance
Ideal LOGIC+ COMBI² C 30
Combination Boiler · Natural gas · 30kW
Date installed
3 Oct 2022
Appliance saved to the asset register
Keeps it ready for Ruth Mercer's future certificates
- Oct 2023
No photo? Type the GC number.
OnPoint suggests the make, model and type behind it. Nothing fills in until you tap Use this, and the serial number is never touched. If the make you've written doesn't match the number, the record points it out.
GC Number
Set N/A47-387-01Use thisIdeal LOGIC+ COMBI² C 30
Combination Boiler · Natural gas
Make sure data is accurate
Type
Combination BoilerManufacturer
VaillantWorth checkingThe kitchen combination boiler: the GC number belongs to Ideal, but the manufacturer says Vaillant.
The middle three digits of a GC number identify the manufacturer, so one of the two has been mistyped.
Check the GC number and the manufacturer against the data plate.
- Oct 2024
Next October, it's already there
Start the next Service Record for 8 Holly Bank and OnPoint finds last year's. One tap brings the boiler across: where it is, what it is, its serial and GC number. Every reading stays blank, because those are today's to take.
15 Oct 2024Appliance 1
New Service Record, 8 Holly Bank
The record from October 2023 for this address lists 1 appliance.
Only the descriptions carry across: locations, makes, models, serial and GC numbers. Every reading and result stays behind for you to record today.
Start blankLocation
EmptyType
EmptyManufacturer
EmptyModel
EmptySerial number
EmptyGC number
EmptyReadings, taken today
Operating pressureHeat inputCO/CO₂ ratioTap Bring them across. Nothing here is saved.
- Feb 2026
No hot water on a Monday
Ruth rings at 07:10. Open 8 Holly Bank and the boiler is listed there, so you know the make and model before you load the van. Put the job in the diary and Ruth gets a text with the day, the arrival window and who's coming.
TBMonday 9 February
Tom's day
- 08:00 to 10:00No hot waterRuth Mercer, 8 Holly Bank
- 10:30Annual serviceD. Shah, 21 Tadcaster Road
- 12:30Gas safety recordFlat 2, 40 Bootham
- 14:30Annual service3 Grange Court
Appliances at 8 Holly Bank
Combination Boiler · Ideal Logic+ Combi² C30
Text to RuthHello Ruth, you have an appointment with Kestrel Heating on Monday 9 February between 08:00 and 10:00, the person attending is Tom. View more details: link - Feb 2026
A Breakdown Record, with the boiler already on it
Tap on my way and Ruth gets a link to follow you in. On site, open the Service/Maintenance/Breakdown Record and choose Breakdown, and the document calls itself a Breakdown Record. The boiler comes across from October's service. Ruth signs on your phone.
SignedBreakdown Record
Kestrel Heating, 8 Holly Bank, York. 9 Feb 2026.
Type of work carried out
Kitchen, Combination Boiler
Ideal Logic+ Combi² C30, GC 47-387-01
- Is the accommodation rented
- No
- Has a gas tightness test been carried out
- Yes
- Safe to use
- Yes
Customer signature
Ruth Mercer
Try the three types. Only the name of the record changes.
On my wayHello Ruth, Tom from Kestrel Heating has started sharing their location for your appointment. Track their progress: link - Feb 2026
Say what you did. The report writes itself.
Talk it through on the way back to the van. OnPoint writes it up as the visit report and picks out the parts: what you fitted, and what you'd recommend next time. Tap Quote recommended work and the filter goes on a quote for Ruth. Mark the job complete and she gets the report, the Breakdown Record and the invoice in one email.
Visit report
Complete0:52What I said
“diverter valve's sticking on heating so no hot water. swapped the cartridge, bled it, topped it up to one point two bar, all working. there's no filter on the system, I'd fit a mag filter next time”
No hot water on arrival. The diverter valve was sticking in the heating position. Replaced the diverter valve cartridge, bled the system and repressurised to 1.2 bar. Heating and hot water tested and working. There is no magnetic filter on the system; recommend fitting one.
Parts used
Diverter valve cartridge×1
Recommended parts
Magnetic system filter×1
Your job is complete. Sent to Ruth in one email:
Visit reportBreakdown RecordInvoice 3317 - Oct 2026
Then the service comes round again
Every Service Record sets next year's date. Renewals lists every boiler coming up, and 30 days before, OnPoint emails Ruth, and texts her too if you switch that on. If you take online bookings, she picks a time herself. Or put her on a service plan and each year's visit goes in the diary four weeks before it's due.
Renewals
Kestrel Heating- The Old Mill, Unit 4Service record·19 Sept7 days overdue
- Hollins Lettings, Flat 3, 12 MarygateGas safety·2 OctIn 6 daysBooked
- Daniel Shah, 21 Tadcaster RoadService record·9 OctIn 13 daysReminder sent
- Ruth Mercer, 8 Holly BankService record·14 OctIn 18 daysReminder sent
- Priya Kaur, 5 Scarcroft HillHeat Pump Service Record·23 OctIn 27 daysReminder sent
To Ruth Mercer, 30 days before
Service Due Reminder - Service Record
Your gas plant is due a service soon.
Pick a time
We're new. That works in your favour.
OnPoint is a young company, but real money already moves through it: the display is live. Being small means three things for you.
Across every trade, since we started
You talk to the people who build it.
Ring or email and you get the team that makes OnPoint, not a call centre.
It gets better every week.
OnPoint is updated every week. Tell us what your engineers still write on paper and it goes on the list.
Founding price, locked for life.
Start now and your first seat stays at £19 a month for as long as you're with us. Each extra engineer is £9.
“The auto-renewal reminders for gas safety records pay for the subscription on their own. No more landlords slipping through. We added properties this year because we could actually handle the compliance.”
“We were running the business off WhatsApp threads and a notebook. OnPoint pulled everything into one place. The customer portal alone has cut my admin in half. I'm not retyping addresses or chasing photos anymore.”
Heat pumps get a service record too.
Where a heat meter is fitted, the Heat Pump Service Record takes the readings since the last visit and prints the performance factor the system actually achieved. It shows the period it covers and gives no verdict. The next service date fills in, so it comes round in Renewals with your boilers.
Heat pump records unlock with your Gas Safe number, any other trade registration, or your MCS number.
Heat Pump Service Record
- Heat delivered
- 9,420 kWh
- Electricity used
- 2,980 kWh
- Performance factor measured over the period
- 3.16
- Period covered
- Oct 2025 to Oct 2026
- Next service due
- 19 Oct 2027
Move the readings. That's the only sum the record does.
The records a heating engineer fills in.
Each one is filled in on your phone, signed on site and sent as a PDF. The ones marked comes round set a next date, so they show up in Renewals.
Non-domestic and catering gas records are in there too, and oil records unlock with an OFTEC number. Got your own sheet, like a handover checklist? Build it from a photo of the paper form you use now.
Gas and hot water
With your Gas Safe number
- Service/
Maintenance/ Breakdown RecordServices, repairs and breakdownsComes round - Landlord/
Homeowner Gas Safety RecordThe yearly gas safety checkComes round - Danger Do Not Use Warning NoticeWhen an appliance is unsafe
- Not to Current Standards Advice NoticeSafe, but not to today's standards
- Domestic Gas Testing & PurgingTightness tests and purging
- Installation/
Commissioning/ Decommissioning RecordFitting, commissioning or taking out - Carbon Monoxide (CO) Reported Investigation ReportWhen a CO alarm has gone off
- Mains Pressure Hot Water Cylinder Commissioning ChecklistUnvented cylinders
Heat pumps and the wet system
With any trade registration
- Heat Pump Service RecordEvery service, with the performance factorComes round
- Heat Pump Commissioning RecordHandover, and the first service dateComes round
- Central Heating Boiler Commissioning RecordThe figures a warranty claim asks for
- System Cleanliness and Water Treatment RecordFlushing, inhibitor and filter
Questions heating engineers ask us.
OnPoint is also built for gas engineers, boiler installers and plumbers.
What is OnPoint?
OnPoint is job management software for UK heating engineers. It covers service and breakdown records on your phone, a record of every boiler you look after, service reminders to your customers, the diary, visit reports, quotes, invoices and card payments, in one app for iPhone, Android and the web.
Does it remind customers when their service is due?
Yes. A Service Record sets the next service date a year on, and you can change it. Renewals lists every boiler coming up, and 30 days before, OnPoint emails the customer. Switch on renewal texts and they get a text the same morning too. You can change how far ahead in your settings, or switch it off for a single certificate.
Can I put customers on a yearly service plan?
Yes. Set up a service plan for a customer and their property, every year or every six months, and OnPoint books each visit in the diary four weeks before it's due, with the time and engineer you chose, and emails the customer the usual confirmation. Or have it remind you to book instead. Finishing a service? Tap Book next service and the next one goes in the diary twelve months on, for the same property and engineer. A plan's price is a note for you: plans don't take payment.
Can I keep a record of every boiler?
Yes. Tap Scan plate on a record and OnPoint reads the make, model, serial number, GC number, type and year from a photo of the data plate, and flags anything it isn't sure of. Save it to the customer and it's listed at that address. Add a boiler from the job or the customer's page and the year it was made is kept with it too. Next year's record offers to bring it across, so you don't type it twice.
How does it handle breakdowns?
Book the job and the customer gets a text with the day, the arrival window and who's coming. Tap on my way and they can follow you in. On site, choose Breakdown on the Service/Maintenance/Breakdown Record. Talk through the fix and your voice note is written up into the visit report with the parts picked out, and the parts you'd recommend can go straight onto a quote. The customer gets the report, the record and the invoice in one email.
Does it know GC numbers?
Type a GC number on a gas record and OnPoint suggests the make, model and type for you to accept. It never fills anything in on its own and never touches the serial number. With no signal it still tells you the make from the number itself. If the manufacturer you've written doesn't match the GC number, the record points it out.
Do I need to be Gas Safe registered?
For gas certificates, yes. Add your Gas Safe number in your organisation details and the gas and hot water records unlock. Jobs, the diary, quotes, invoices and your own forms work without one.
Does it do heat pumps?
Yes. There's a Heat Pump Commissioning Record and a Heat Pump Service Record, and they unlock with any trade registration, Gas Safe included, or with your MCS number. The service record takes the heat meter readings since the last visit, prints the performance factor, and sets the next service date so it comes round in Renewals.
Does it work without signal?
Yes, for the work on site. Jobs, certificates, signatures, photos and clock-ins save on your phone and sync when you're back in signal. In the app, the plate can be read on the phone itself, with every value flagged for you to check. Quotes and invoices need a connection, and so does bringing last year's boiler across.
Does it work with Xero?
Yes. OnPoint sends your contacts, invoices and payments to Xero, and payments you record in Xero come back to OnPoint.
How much does it cost?
£19 a month for one person, plus £9 a month for each extra person. Or pay yearly: £190 a year for you and £90 for each extra person, which is 2 months free. Every feature is on that one plan. You get 14 days free with no card needed, and you can cancel any time.
I use Gas Engineer Software, Commusoft, Checker or Manifold. How does OnPoint compare?
We've put OnPoint side by side with each of them, feature by feature. Moving across? Send us your customers, sites and past jobs and our team imports them for you, free.
OnPoint vs Gas Engineer SoftwareOnPoint vs CommusoftOnPoint vs CheckerOnPoint vs Manifold
You leave a record at every boiler. Here's ours.
£19 a month for you, and £9 a month for each engineer you add. No tiers and no add-ons, so a one-van business and a team of twenty get the same app.
14 days free, no card needed. Cancel any time.
Schedule of items included
OnPoint, for your heating business.
Win the work
- Quotes customers accept online, with depositsIncluded
- Quotes made from a report's recommended partsIncluded
- Your own booking linkIncluded
- Service reminders to your customersIncluded
- Service plans that book the yearly visitIncluded
Do the work
- Service and breakdown records on your phoneIncluded
- Data plate scanning and GC number suggestionsIncluded
- Every boiler kept at its addressIncluded
- Checks on your records before you signIncluded
- Voice notes written up into visit reportsIncluded
- Heat pump service recordsIncluded
- Works offline on siteIncluded
Get paid
- Invoices, card payments and payment plansIncluded
- Invoice reminders, when you switch them onIncluded
- Xero syncIncluded
Run the team
- Diary, and on my way texts with live trackingIncluded
- Time tracking and timesheetsIncluded
- Roles and permissionsIncluded
- iPhone, Android and web appsIncluded
- YouFounding member price, locked for life
- £19.00 a month
- Each extra person
- £9.00 a month
- Due today
- £0.00