COMPARE / CHECKED 26 SEP 2026
OnPoint vs ServiceM8. One prices your people. The other prices your jobs.
ServiceM8 suits a bigger team doing fewer jobs each, or one person happy on its free plan, while OnPoint suits a small team getting through lots of jobs, especially gas, oil and electrical trades who issue UK certificates.
14 days free, no card needed.
5.0 on the App StoreWHO COSTS LESS
A MONTH, BY NEW JOBS
| Up to 30 jobsServiceM8 Free for one user, Starter £25 for more | Nobody |
|---|---|
| 31 to 50 jobsServiceM8 Starter, £25 | Just you * |
| 51 to 150 jobsServiceM8 Growing, £59 | Up to 5 people |
| 151 to 500 jobsServiceM8 Premium, £119 | Up to 12 people |
| 501 to 1,500 jobsServiceM8 Premium Plus, £269 | Up to 28 people |
OnPoint is £19 a month for you and £9 for each extra person, with no job limit. Bigger teams than these pay less with ServiceM8.
* Unless card payments keep you on their Free plan.2 Their prices are before VAT.1
Two receipts on the counter.
ServiceM8 charges by the new jobs you create each month, with as many users as you like. OnPoint charges by the person, with as many jobs as you like. Set both and the receipts reprint from each firm's published price.
People on your team
Anyone with their own login, in the office or on the tools.
New jobs a month
On ServiceM8 a quote starts as a job, so count those too.
Their price climbs with jobs. Ours moves with your team.
ServiceM8 across the tape above, and OnPoint for a team of 3.
AT 100 JOBSSERVICEM8 £59ONPOINT £37
At 100 jobs a month for 3 people, OnPoint costs less.
3 PEOPLE AND 100 NEW JOBS A MONTH
OnPoint costs £22.00 a month less.
OnPoint £37.00. ServiceM8 Growing £59.00. That's £264.00 a year.
ONPOINT
OnPoint Business Software Ltd
PRICED PER PERSON
14 DAYS FREE. NO CARD NEEDED.
MONTH TO MONTH. NO CONTRACT.
* Certificates open with your Gas Safe, OFTEC or electrical registration, not a bigger plan.
SERVICEM8
PUBLISHED UK PRICES
PRICED BY JOBS A MONTH
NO LOCK-INS. CHANGE PLAN ANY TIME.
14-DAY FREE TRIAL. NO CARD NEEDED.
PRICES FROM SERVICEM8.COM
CHECKED 26 SEP 2026
a Every new job card uses a credit, and a job can start as a quote.1
b Texts over the plan's allowance are 5p each.1
c Build your own forms on Growing and above. Ready-made forms from their Form Store are a one-off charge each, on any plan.4
d Not in their prices. They issue reverse charge invoices, and say most businesses can reclaim it.1
Their plans can also earn extra jobs and texts, from card payments on the Free plan and through their Learning Roadmap.1 These receipts leave those out, and use the plan each number of jobs needs.
CREDIT WHERE IT'S DUE
Where ServiceM8 is the better choice.
If one of these matters most to you, ServiceM8 is probably the better pick. We'd rather say so now than after you've signed up.
- CR 01
A bigger team costs nothing extra.
Every paid plan has unlimited users. With lots of people and not many jobs each, like installers on multi-day work, ServiceM8 costs less. 20 people on 150 jobs a month is £59 there and £190 with us.1
- CR 02
- CR 03
Live staff locations on a dispatch map.
Live staff locations and arrival times, a dispatch map and auto routing for the day. OnPoint has a team map and plans one engineer's route at a time, but the map shows where each person was last seen, on the way to a job or finishing one. It doesn't track them live.1
- CR 04
Repeat work that takes its own payment.
Recurring jobs that recreate and schedule themselves, on every plan, with automatic card payments for them from Starter. OnPoint's service plans put each visit in the diary for you, but a plan doesn't charge the customer.1
- CR 05
More to plug in, and support around the clock.
Xero, QuickBooks Online and MYOB, plus Zapier, n8n, an open API and an add-on store, and 24/7 chat and email support on paid plans. OnPoint syncs with Xero and has an API and webhooks (Zapier and Make connect through their webhook tools), but no Zapier app or add-on store, and its support is by phone and email.1
Where OnPoint is the better choice.
Past the price, it comes down to UK paperwork: the certificates gas, oil and electrical trades issue every day, what happens after they go out, and the tax that comes with subcontracting.
01
UK certificates come with the app.
62 UK certificate types are built in, from Gas Safe records and oil records that mirror OFTEC's forms to BS 7671, fire alarms, emergency lighting, PAT, EV and solar PV. They open with your registration, and OnPoint flags anything that contradicts itself before it goes out. You can still send anyway. On ServiceM8 you build your own forms on Growing and above, or buy ready-made ones from their Form Store.1,4
Electrical Installation Condition Report
BS 7671, 22 Mill Lane, Hebden Bridge
Overall assessment
SATISFACTORYUNSATISFACTORYObservations
- C2Main protective bonding to the gas pipe missing
- C3No RCD protection on the lighting circuits
Before you send
This certificate contradicts itself
Must be resolved
This report is marked SATISFACTORY but records C2.
Change the assessment to UNSATISFACTORY, or revisit the codes if they were entered in error.
Send anywayReview the checks02
Renewals come round, and customers sign from a link.
Put the next inspection date on a gas safety record, an EICR or a service record and it shows in Renewals. Thirty days before, the customer gets a reminder email, unless you turn it off, and a text too if you switch those on. From their own link, with no app and no login, they can sign 32 kinds of certificate and your own forms, and confirm they've received an EICR. ServiceM8 has recurring jobs, and advertises remote signing for quotes.1
Certificate Expiry Reminder - Landlord Gas Safety Record
Calder Heating to Priya Shah
Expiring soonHi Priya,
Your certificate is expiring soon.
View certificateBook a renewal
Arrange a re-inspection before the expiry date to keep cover continuous and stay compliant.
Sign this certificate
Your signature confirms you've received and reviewed the work. It won't change the record.
Confirm signature03
CIS and the reverse charge, on the paperwork.
Pay a subcontractor and OnPoint splits labour from materials, takes CIS off the labour only and shows what to pay them. Mark an invoice as reverse charge and the notice goes on it for you. Each tax month OnPoint adds up the figures for your CIS return and makes each subcontractor's payment and deduction statement; you still file the return with HMRC yourself. ServiceM8 does the reverse charge with a 0% tax rate and an invoice template you set up, and doesn't advertise CIS.6
What they're owed
Split the price so CIS is deducted from labour only
Labour
£1,200.00
Materials, plant
£300.00
VAT they charged
£0.00
Deduct CIS from this payment
Deduction rate
Verified and registered- Gross
- £1,500.00
- CIS withheld (20% of labour)
- −£240.00
- Net to pay
- £1,260.00
ON THE INVOICE
VAT domestic reverse charge applies. Customer to account to HMRC for the reverse charge output tax on the VAT-exclusive price of items marked reverse charge, at the relevant VAT rate. No VAT is charged on this invoice.
Side by side.
Every ServiceM8 answer comes from their own website, with its source number. Where their site doesn't say, we've written Not advertised rather than No.
Moving over from ServiceM8.
Five steps. If you get stuck, ring the people who build OnPoint and we'll talk you through it.
- 1
IN SERVICEM8
Export your clients.
Their Advanced Reporting Pack add-on exports all your clients as a CSV file, from the Reports tab. Only the business owner role can see it.10
- 2
IN ONPOINT
Import them.
In Customers, choose Import from a spreadsheet, add the file and match your columns. You check everything before it's saved, and anyone already in OnPoint is skipped. Customers come across; their properties don't. Or send us the file from the same place and we'll import it for you, free.
- 3
IN SERVICEM8
Keep a copy of the rest.
Past jobs, photos and forms don't move across. ServiceM8 lets you download an account backup to keep for your records.11
- 4
IN ONPOINT
Add your registration and your payments.
Put in your Gas Safe, OFTEC or electrical details to open your certificates. Then connect Stripe for card payments, and Xero if you use it.
- 5
BOTH
Run them side by side.
OnPoint is free for 14 days with no card, then month to month. ServiceM8 says there are no lock-ins, so you can stop when you're ready.1
We're new. That works in your favour.
OnPoint is a young company, but real money already moves through it: the display on our counter is live. Being small means three things for you.
£3,094,055
ACROSS EVERY TRADE
You talk to the people who build it.
Ring or email and you get the team that makes OnPoint, not a call centre.
It gets better every week.
OnPoint is updated every week, and every update is on the same £19 plan. Tell us what's missing and it goes on the list.
Founding price, locked for life.
Start now and your first seat stays at £19 a month for as long as you're with us. Each extra person is £9.
“The auto-renewal reminders for gas safety records pay for the subscription on their own. No more landlords slipping through. We added properties this year because we could actually handle the compliance.”
“Engineers used to come back at 5pm with stacks of paper job sheets. Now everything's signed on the phone before they leave the customer. Invoices go out the same day. The cash flow shift was instant.”
Questions people ask.
OnPoint is built for plumbers, heating engineers, electricians and every other trade. Anything else? Ring +44 7884 697405.
Is OnPoint cheaper than ServiceM8?
It depends on your team and how many new jobs you create a month. ServiceM8 charges by jobs, with unlimited users. OnPoint charges £19 a month for you and £9 for each extra person, with no job limit. Up to 30 jobs a month, ServiceM8 costs less. From 31 to 50, it costs less unless you work on your own. After that, at 51 to 150 jobs a month ServiceM8 is £59, so OnPoint costs less for up to 5 people; at 151 to 500 jobs a month ServiceM8 is £119, so OnPoint costs less for up to 12 people; at 501 to 1,500 jobs a month ServiceM8 is £269, so OnPoint costs less for up to 28 people. A big team doing few jobs pays less with ServiceM8.
How much does ServiceM8 cost in the UK?
When we checked on 26 September 2026: Free for one user and 30 jobs a month, then Starter £25 for 50 jobs, Growing £59 for 150, Premium £119 for 500 and Premium Plus £269 for 1,500, with 15p for each job after that. All are a month, with unlimited users on the paid plans. Their prices don't include VAT, and they issue reverse charge invoices.
Does ServiceM8 charge per user?
No. Every paid plan has unlimited users, and only the Free plan is limited to one. That's why a bigger team doing fewer jobs will often pay less with ServiceM8 than with OnPoint, which charges per person.
What counts as a job on ServiceM8?
Their plans count job credits. Every new job card uses one, and a job can start out as a quote. When an accepted quote becomes a work order it doesn't use another. If you go over, they give you 7 days, then ask you to upgrade unless your month has reset. OnPoint doesn't count jobs.
Does ServiceM8 do UK gas safety certificates?
Through forms, yes. On Growing and above you can build your own. On any plan you can buy ready-made forms from their Form Store, which lists UK gas, oil and electrical forms from independent authors for a one-off charge each. Their Gas Safety Certificate (CP12) form was listed at $124.00. OnPoint has over 50 UK certificate types built in, opened by your Gas Safe, OFTEC or electrical registration, and checked as you fill them in.
Does ServiceM8 work on Android?
Yes. Their help centre says the Android app has almost all the same functionality as the iPhone app, with a few things kept for iPhone, like Room Scan, drawing diagrams and filling in PDFs. Their pricing page still recommends iPhones for your main field technicians. OnPoint has iPhone and Android apps as well.
Is there a free plan?
ServiceM8 has one: one user and 30 jobs a month for £0, plus a bonus job for every card payment you take through ServiceM8 and Stripe. OnPoint doesn't. You get 14 days free with no card, then £19 a month.
Does ServiceM8 handle CIS and the reverse charge?
Their help centre shows how to invoice with the domestic reverse charge, using a 0% tax rate and an invoice template with the reverse charge note. We couldn't find CIS on their site. OnPoint puts the reverse charge notice on your invoices, shows CIS deducted on your own invoices, and works out CIS on what you pay subcontractors. Each tax month it adds up the figures for your CIS return and makes each subcontractor's payment and deduction statement. You still file the return with HMRC yourself.
What does ServiceM8 do that OnPoint doesn't?
Quite a lot, to be fair: a free plan, unlimited users on every paid plan, live staff locations on a dispatch map, card payments taken automatically for recurring jobs, QuickBooks Online and MYOB, a Zapier app and an add-on store, Tap to Pay on iPhone, and 24/7 chat and email support. Both have quote options, automatic quote follow-ups, recurring work, route planning and a team chat. If one of ServiceM8's extras matters most to you, it's the better pick.
Can I move from ServiceM8 to OnPoint?
Yes. Export your clients from ServiceM8 as a CSV with their Advanced Reporting Pack add-on, then use Import from a spreadsheet in OnPoint's Customers, or send us the file and we'll import it for you, free. Past jobs, photos and forms don't move across, so download a ServiceM8 account backup for your records. OnPoint is month to month, and ServiceM8 says it has no lock-ins.
How much is OnPoint?
£19 a month for you and £9 a month for each extra person, with every feature and no job limit. OnPoint isn't VAT registered, so nothing is added. It's 14 days free with no card, then month to month, or paid once a year.
Where every ServiceM8 fact came from.
Every claim about ServiceM8 comes from their own website. We haven't tested their product, so where their site is silent we've written Not advertised. If anything here is out of date, email support@onpointbusiness.co.uk and we'll fix it.
- 1ServiceM8 UK pricing
www.servicem8.com/uk/pricing
Plans and prices, jobs and texts a month, users, VAT, what each plan includes, support, lock-ins, and their answer on Android. Staff messaging, calendar busy times and feedback requests read on 10 October 2026. Checked 26 September 2026.
- 2ServiceM8 Free plan
www.servicem8.com/uk/free-plan
A bonus job for every card payment taken through ServiceM8 and Stripe on the Free plan. Checked 26 September 2026.
- 3Electronic forms, certificates and reports
www.servicem8.com/uk/forms
Forms built in their online editor from a Microsoft Word template. Checked 26 September 2026.
- 4ServiceM8 Form Store
www.servicem8.com/uk/form-store
“Forms and documents have a one-off charge.” UK gas, oil and electrical forms are listed. Checked 26 September 2026.
- 5Gas Safety Certificate (CP12) form
www.servicem8.com/uk/form_store_install?uuid=063335f7-e9b7-469e-b44c-1626946e569b
Listed at $124.00, sold by an independent ServiceM8 Partner. Checked 26 September 2026.
- 6How to invoice with Domestic Reverse Charge (DRC) VAT in the UK
support.servicem8.com/hc/en-us/articles/360003254796-How-to-invoice-with-Domestic-Reverse-Charge-DRC-VAT-in-the-UK
0% tax rates, plus an invoice template carrying the reverse charge note. Checked 26 September 2026.
- 7About the ServiceM8 Android app
support.servicem8.com/hc/en-us/articles/10781739471247-About-the-ServiceM8-Android-app-ServiceM8-Lite
“Almost all the same functionality as the iOS app”, and what's iPhone only. Checked 26 September 2026.
- 8ServiceM8 on Google Play
play.google.com/store/apps/details?id=com.servicem8.skip
The Android app listing, updated 23 September 2026. Checked 26 September 2026.
- 9ServiceM8 on the App Store (UK)
apps.apple.com/gb/app/servicem8-job-management-app/id378062736
The iPhone and iPad app, for businesses “from sole operators up to 20 staff”. Checked 26 September 2026.
- 10What is the Advanced Reporting Pack Add-on?
support.servicem8.com/hc/en-us/articles/202296784-What-is-the-Advanced-Reporting-Pack-Add-on
A CSV export of all your clients, from the Reports tab. Checked 26 September 2026.
- 11How to download a backup of your ServiceM8 data
support.servicem8.com/hc/en-us/articles/360000963776-How-to-download-a-backup-of-your-ServiceM8-data
An account backup for your records, which can't be imported anywhere. Checked 26 September 2026.
DUE TODAY
£0.00
Then £19 a month for you and £9 for each person you add, however many jobs you do. From day 14, and only if you add a card.
No card, no contract, no job limit.