The first question, answered first
No, they can't see your margin
The contractor's view is assembled from a curated set of queries that exclude the client price. It isn't a setting somebody has to remember to switch off — a toggle can be left on by mistake. There is no query that returns it.
Plus the report, the photographs, the timeline and the payout status.
Plus the site, the access notes, what's required and when it's wanted. Not your other jobs, not your other partners, not your customer.
If you're the firm receiving the work
You've been sent a job by a firm that uses OnPoint. You don't have to.
There is no account to create, nothing to install, and no cost to you. The email you were sent contains a link minted for that one job — open it and you can work the whole thing from there. The sending firm can't make you adopt their software, and this doesn't ask them to try.
- 01
Accept the offer
Or decline it. Both are recorded.
- 02
Mark yourself on site
Timestamped when you tap it.
- 03
Write the report
What you found, what you did.
- 04
Attach photographs
Your evidence of the work.
- 05
Submit for confirmation
Then watch the payout status.
The link is scoped to one offer. It isn't a login and it isn't a portal into your history — it can't reach another job, another firm, or anything the sender didn't put in front of you. And you can receive work through OnPoint as well as send it: nothing about this is one-directional.
One job, end to end
Every step carries the time it happened
So “when did they actually get there” and “when was it submitted” are facts, not two people remembering differently.
- Mon 08:41
Offered
Link minted for this job
- Mon 09:06
Accepted
By Marlow Gas
- Thu 08:12
On site
Marked by the contractor
- Thu 08:40
In progress
Photos coming through
- Thu 11:27
Completed
Report submitted
- Thu 14:03
Confirmed
By you, after reading it
- Fri 09:15
Paid
£144.00 net · statement issued
Branch
Declined — the contractor says no, and you know straight away
Branch
Expired — nobody answered in time
Branch
Cancelled — pulled before it was worked
The one nobody wants
Disputed — which is what the next section is for
The dispute evidence pack
Two copies. One fingerprint. Neither side can quietly edit it.
Mark a job disputed and OnPoint seals what was agreed and what happened, renders it as a document, and hashes it with SHA-256. Both firms download the same pack carrying the same fingerprint.
SHA-256
9f2c41ab7e6d05c8b39a1f4e82d7c6039b5ae1d84f2c7b60a93e5d18c47f2a6b
SHA-256
9f2c41ab7e6d05c8b39a1f4e82d7c6039b5ae1d84f2c7b60a93e5d18c47f2a6b
Fingerprints match · neither copy has been altered
Canonical order, before hashing
The record is assembled in a fixed order and then hashed, so the same record always produces the same fingerprint. A hash that depends on the order rows happened to come out of a database is worthless as evidence — it changes when nothing has.
Alteration is checkable by anyone
Change a figure or move a date in one side's copy and the fingerprints no longer agree. Anyone can verify that for themselves — it doesn't require taking either firm's word, or ours.
It's a record, not a ruling
The pack states what the system captured at the time. It is not an opinion about who is right, and OnPoint does not adjudicate the dispute — it gives both sides the same facts to argue from, and if it comes to it, their lawyers do the rest.
Construction Industry Scheme
Deducting before you pay isn't a feature. It's an obligation.
Most software leaves this to a spreadsheet. OnPoint works out what the subcontractor gets and what HMRC gets, in the same place the job lives.
Worked through · £1,000 labour, VAT registered
gross = labour + materials + VAT · deduction = rate × labour · net = gross − deduction
VAT is not deductible
A subcontractor invoicing £1,000 plus £200 VAT is deducted on the £1,000, not the £1,200. Treat the VAT as liable and you over-withhold — which shorts the subcontractor by £40 on this job alone.
30% is the safe default
Where verification status isn't known, OnPoint assumes unverified rather than assuming the lower rate. Under-deducting is the error that costs you.
The rates it applies
Calculated once, shown in four places
- On the job
- In the contractor's portal
- On the payment and deduction statement
- In your monthly return figures
Those four disagreeing is how a penalty happens. There's one calculation behind all of them.
OnPoint calculates CIS deductions to help you pay subcontractors correctly. It is not tax advice. Verifying subcontractors with HMRC, and what you file, remain your responsibility — OnPoint does not verify subcontractors, submit returns or guarantee compliance.
Straight answers
For both sides of the job.
01Will my subcontractor see what I charge the customer?
No. The contractor's view is built from a curated set of queries that exclude the client price, so there is no query that returns it — it isn't a setting someone has to remember to switch off. They see the job, the site, what's required, what they're being paid, and the CIS deduction against it.
02Does the subcontractor need an OnPoint account?
No. They open the offer from the email and work the job from there. There's no account to log into, nothing to install and no signup — the link is minted for that one job.
03Does it cost the subcontractor anything?
No. Working a job through an offer link is free to the receiving firm.
04What does the subcontractor actually do in it?
Accept or decline the offer, mark themselves on site, write the report, attach photographs, and submit it for the sending firm to confirm. They can also see the payout status against the job.
05What happens if we disagree about the job?
The job can be marked disputed, and OnPoint seals a record of what was agreed and what happened, renders it as a document and fingerprints it with SHA-256. Both sides download the same pack with the same fingerprint, so an altered copy is immediately detectable. It's a record of what the system captured — not a ruling on who's right, and not legal advice.
06Does OnPoint handle CIS?
It calculates the deduction — gross payment, the amount withheld and the net payable — and shows the same figure on the job, in the contractor's portal, on the payment and deduction statement and in your monthly return figures. It is not tax advice: verifying subcontractors with HMRC and filing your returns remain your responsibility, and OnPoint does neither.
07What rate does it use?
20% where the subcontractor is verified and registered with HMRC, 30% where they're unverified or unregistered, and 0% for gross payment status. Where verification status isn't known it assumes 30%, because under-deducting is the error that costs you.
08Is VAT included in the deduction?
No. The deduction applies to labour — materials and VAT are exempt. A subcontractor invoicing £1,000 plus £200 VAT is deducted on the £1,000.
09Can I receive work as well as send it?
Yes. The network works in both directions — you can take work on from other firms as well as send it out. OnPoint doesn't find subcontractors for you or vet, insure or credit-check them: you bring your own partners.
10What does it cost?
£19 for the first seat and £9 for each seat after. The partner network is on every plan — there is no higher tier. See pricing.
Send one job out and see the record it leaves.
14 days free, no card. Offer a job to a firm you already work with — they don't need an account, and you'll have the whole thing timestamped by the time it's done.