Reactive callouts. Planned maintenance. One app.
PPM schedulesReactive SLAsMulti-site contractsAsset registers
Menu
Run the day
Get paid
Grow & connect
Run the business
Certificates
Gas, electrical & hot water — all in one.
Job sheets & reports
Templated, signed, archived per job.
Proof of work
Photos, signatures, bundles for customers.
Project costs
Live margin, receipts, profit tracking.
Fleet & team
Roster, vehicles, holidays, time.
Access control
Roles, permissions, hide-pricing rules.
By trade
Plumbing
Leaks, callouts, services billed same-day.
Gas engineering
CP12s, gas rate calcs, sigs on screen.
Heating engineering
Servicing, breakdowns, full installs.
Electrical contracting
EICRs, PAT, fire alarm — UK library.
Property maintenance
Multi-property landlord workflow.
Multi-trade
Plumbing, gas, electrical — one office.
Air conditioning
Per-unit register, F-Gas log.
Renewables
Heat pumps, solar, batteries.
Facilities maintenance
PPM + reactive in one queue.
Fire safety
BS5839 / BS5266 templates.
Drainage
CCTV surveys, jet washes, same-day pay.
Boiler installation
5-stage installs, annual follow-up.
By solution
Job management
Booking to billed, one record per job.
Field service management
Office to van. Van to customer.
Customer management
Multi-property CRM for trades.
Invoice management
Build, send, track and chase.
Payment tracking
Bank-matched, audited, reconciled.
Accounts receivable
Aged debt, chasing, escalations.
Proof of work
Photos, signatures, share bundles.
Business management
Whole trade business, one screen.
Reactive + planned should run in one queue.
FM teams juggle PPM rotations and emergency callouts on the same day. OnPoint shows both, prioritised, on one schedule.
PPM schedules built once, repeat forever
Reactive callouts with SLA timers
Per-contract response time controls
Asset register per building & per unit
Built for facilities maintenance
Built for hard FM contracts.
Whether 1 building or a portfolio — the SLA and PPM machinery scales without breaking.
PPM schedules
Quarterly, annual, 5-yearly intervals on autopilot.
SLA timers
Reactive callouts auto-flagged when nearing breach.
Multi-tenant contracts
Per-client SLAs, per-site response, per-asset history.
Building asset register
Boilers, AC, alarms, lighting — all tracked.
Job sheets per visit
PPM checklist or reactive job — same templating.
Compliance audit
Per-asset cert history for compliance reviews.
Per-contract SLA configuration
Engineer skill-matching on dispatch
Asset compliance audit exports
Customer / agent portal access
PPM
+ Reactive
One queue, both flows.
SLA
Response timers
Auto-flagged before breach.
Multi
Site contracts
Per-client SLA configurable.
Audit
Compliance ready
Cert history per asset.
"Engineers used to come back at 5pm with stacks of paper job sheets. Now everything's signed on the phone before they leave the customer. Invoices go out the same day. The cash flow shift was instant."
Tracey Dallender
Director · JD Roofing Services Ltd
Reactive + planned, without missing a beat.
14 days free. Set up your first contract SLA in 10 minutes.
14 days freeNo contract — cancel anytimeNo card to startFree migration help