14 days free on your first organisation
Plumbing software that runs jobs, invoices, and your whole team.
OnPoint is plumbing software built for plumbers and plumbing businesses managing multiple engineers, emergency callouts, quotes, invoices, and customer communication — all from one live system.
Schedule jobs, track your engineers in real time, send quotes and invoices, collect payments, and let OnPoint chase overdue invoices automatically. Built for UK plumbing businesses that have outgrown spreadsheets and WhatsApp groups.
Secure by default
Built for UK trades
Role-based access
Built for plumbing businesses
The problems plumbing software should actually fix
Emergency callouts need fast dispatch
When a burst pipe comes in at 7am, you need to see who's closest, who's free, and get them moving in under a minute. OnPoint's live ops view shows every engineer and every job in real time.
Chasing invoices eats into your day
OnPoint tracks which invoices are paid, part-paid, or overdue and sends automatic reminders on your behalf — so you're not spending evenings writing payment chasers.
Customers ask "where's the engineer?"
OnPoint sends automatic on-the-way notifications with live ETAs the moment an engineer departs. Fewer inbound calls, better customer experience, same amount of work.
What's included
Everything a plumbing business needs in one place
Scheduling, engineer dispatch, live tracking, quotes, invoices, payment collection, and customer communication — one system instead of five.
Job scheduling and live calendar
Book plumbing jobs, assign engineers, and manage emergency callouts from one live calendar. See every job by day, week, or engineer — and move things around in seconds when a burst pipe comes in.
Live engineer tracking
See exactly where each engineer is during the working day. Customers get an automatic on-the-way notification with a real-time ETA the moment an engineer is dispatched.
Quote to invoice in one click
Create detailed quotes for larger plumbing jobs — boiler installs, bathroom fits, full reroutes — then convert to a paid invoice in one click with a full activity log attached.
Payment recording and tracking
Record payments against invoices, see which jobs are paid, part-paid, or outstanding, and get a clear picture of collected vs owed across your whole team — by day, week, or period.
Automatic overdue reminders
OnPoint sends overdue invoice reminders on a schedule you control. Stop chasing payments manually and let the system handle follow-ups while you stay on the tools.
Multi-engineer team management
Manage office staff and field engineers from one place with role-based access. Assign jobs to the right person, track workloads, and keep the whole plumbing team coordinated.
Workflow
From callout to collected — in one system
Whether it's an emergency callout or a planned boiler installation, OnPoint connects the whole job lifecycle without the admin overhead.
01
Book the job
Log the appointment, assign an engineer, and add job details and notes from any device — web or iOS.
02
Dispatch and track
The engineer gets the job details instantly. Customers receive an on-the-way notification with ETA when the engineer departs.
03
Complete and invoice
Job done — convert to an invoice in one click. All quotes, job notes, and history are linked to the same record.
04
Collect and close
Record payment, track outstanding balances, and let OnPoint chase overdue invoices automatically.
Certificates and compliance, handled automatically
Issue digital certificates after each job and let OnPoint send automatic pre-expiry reminders so your customers never miss a service. Certificate records are attached to the job and customer — no separate spreadsheet needed.
- Digital certificates issued directly from the job
- Automatic pre-expiry reminders for annual services
- Full certificate history per customer and property
- Customer portal access for certificate downloads
Pre-expiry reminders
OnPoint sends reminders at configurable intervals before a certificate expires — keeping you and your customers ahead of compliance.
Pricing
Simple pricing for plumbing businesses of all sizes
£11.99/month includes your first seat. Add engineers at £7.99/month each. 14-day free trial on your first organisation — no credit card required to start.