Booking-to-completion workflow
From diary slot to signed-off job.
Schedule, dispatch, track, capture, sign and share — every step on the appointment record, every step on the engineer's phone.
Booked On the way On site Signed off
The visit is the unit of trade work.
OnPoint optimises the visit lifecycle: booking, dispatch, tracking, on-site capture, sign-off and report sharing — all linked, all on time.
Booking confirmations auto-sent
Live engineer tracking for the customer
Photos, parts, sigs captured on-site
Completion report shared in one tap
Built for booking-to-completion
The whole visit cycle, on rails.
The customer always knows where the engineer is. The engineer always has the right info. The office always has the report.
Schedule & confirm
Slot the appointment, confirm by SMS & email.
Live tracking
Customer sees the engineer on the way — no calls.
Route + ETA
Distance & arrival time updating live.
On-site capture
Photos, notes, parts attached to the appointment.
Sign-off
Customer signs from the engineer's phone.
Share report
Branded completion report emailed automatically.
Multi-engineer dispatch coordination
Customer-facing branded tracking
Tamper-evident completion records
Auto-attached invoicing on completion
Live
Customer tracking
ETA visible from a link.
0
'Where are you' calls
Customer already knows.
Auto
Confirmations
Email + SMS go out.
Tap
Sign-off
Customer signs in seconds.
Run the visit without the chaos.
14 days free. Schedule your first end-to-end visit today.
14 days freeNo contract — cancel anytimeNo card to startFree migration help